Jump Debuts Agentic AI Suite to Automate Ticketing, Revenue Operations for Sports Teams Home » Jump Debuts Agentic AI Suite to Automate Ticketing, Revenue Operations for Sports Teams By Olivia Perreault 6 months ago Jump has introduced what it calls the first agentic AI suite designed specifically for professional sports organizations, embedding autonomous AI agents directly into its existing ticketing and fan experience platform. The New York-based company said the new tools move beyond traditional AI dashboards and recommendations by operating inside the core system teams already use to manage ticketing, sales, marketing, and fan engagement. Rather than simply surfacing insights, Jump’s agentic AI is designed to model decisions, execute operational tasks, and learn from results in real time. According to Jump, teams including Denver Summit FC, the North Carolina Courage, and the Minnesota Timberwolves and Minnesota Lynx are already using the platform to streamline internal workflows, reduce handoffs, and accelerate execution without adding new systems or staff. The initial rollout includes two AI-powered agents: Advertisement Pricing Manager , which allows ticket operations teams to model scenarios and implement pricing changes for single or multiple events simultaneously in minutes. Inventory Manager , which automates complex inventory setup and management processes to reduce manual configuration and improve accuracy. “For years, AI in sports has meant dashboards, insights, and recommendations,” said Jordy Leiser, CEO and co-founder of Jump. “We’re moving past that. Jump’s agentic AI actually does the work — changing ticket prices, managing and moving inventory, and operating directly within the system that teams already use to run their business.” Advertisement Eric Caulfield, Director of Ticketing for the Minnesota Timberwolves, said the tools have already altered day-to-day operations. “What used to take us weeks with our previous processes can now happen in minutes,” Caulfield said, noting that pricing and inventory adjustments occur directly within the platform. Jump said its vertically integrated system — which combines ticketing, data, marketing, messaging, mobile, and fan identity into a single source of truth — enables agentic AI to function at an operational level. The company contrasted its approach with legacy providers that attempt to layer AI onto fragmented technology stacks. Alongside the agentic suite, Jump unveiled Fan Intelligence , an AI-powered feature that gives sales teams an overview of each fan’s engagement history, including purchase behavior, resale and transfer activity, attendance records, and redeemed upgrades. The tool is designed to help account executives prioritize outreach and tailor communication. The launch builds on Jump’s growth following its August 2025 funding round led by Alexis Ohanian’s Seven Seven Six. Founded in 2021 by Marc Lore, Alex Rodriguez, and Jordy Leiser, Jump positions itself as a unified fan experience and ticketing platform serving teams across the NBA, MLB, WNBA, NWSL, USL, and NCAA. The company said additional agentic AI capabilities for sports front offices are expected in the coming months. Find more info here .
Curated by Taleb Kabbara · Source: www.ticketnews.com